. The Tenant Management screen or Maintain Customer Information screen opens with the Tenant Information tab or Account Summary tab selected.| 1. | From the Main Menu screen, click TENANTS or RECEIVABLES. The Browse Tenant Leases or Browse Customers screen appears with all current leases or active customers displayed in a table. |
| 2. | Select how you want to order the tenant or customer table from the ordered by drop-down list, enter the search criteria in the search for field and click GO. The first tenant/customer to match the criteria is highlighted in the table. |
| 3. | Highlight the tenant/customer record you want to work with and double-click, or click . The Tenant Management screen or Maintain Customer Information screen opens with the Tenant Information tab or Account Summary tab selected. |
| 4. | Select the Payment History tab. Displayed in a table are all the tenant's/customer’s payments. |
| 5. | Select and highlight the recorded NSF payment you want to reverse and then click  on the toolbar. |
| 6. | Select “Reverse a Record NSF Check” from the menu that appears. The Reverse NSF Wizard is initiated. |
| 7. | Click START. The selected payment's details display. |
| 8. | Review and confirm the payment information and click OK. |
| 9. | Click NEXT to complete the process and reverse the recorded NSF. The Payment History tab appears again and the payment's previously recorded NSF amount now cleared to $0.00. |
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